Support & Help

Download the GoGoPiggy app from the App Store or Google Play Store. You can sign up using your email, Google account, or Apple ID. After signing up, you'll be guided through setting up your family profile.

From the parent dashboard, tap on "Add Member" to create profiles for your children. You can assign custom avatars, set their roles, and start tracking their allowances and tasks.

GoGoPiggy Premium gives you full access to all features including unlimited family members, custom tasks and goals, achievement badges, detailed analytics, and more. We offer both monthly and annual subscription options.

You can cancel your subscription anytime through your device's subscription settings:
• iOS: Settings > [Your Name] > Subscriptions > GoGoPiggy
• Android: Google Play Store > Menu > Subscriptions > GoGoPiggy

If you've already subscribed and need to restore your purchase, tap "Restore Purchases" on the subscription screen within the app.

Parents can add allowances to their children's virtual piggy banks. The app tracks the balance digitally, making it easy to see savings grow without handling physical cash.

Parents can create tasks with reward amounts. When a child completes a task and the parent approves it, the reward is automatically added to the child's balance.

GoGoPiggy is designed for parent-supervised use. Children can view their progress and complete tasks, but parents maintain control over approvals, allowances, and account settings.

Yes! We take security seriously. All data is encrypted and stored securely. We never share your personal information with third parties. Read our Privacy Policy for more details.

You can delete your account from the app settings under "Account Settings" > "Delete Account". Please note that this action is permanent and will delete all family data.

Try these troubleshooting steps:
1. Close and restart the app
2. Check your internet connection
3. Update to the latest version from the App Store or Google Play Store
4. If issues persist, contact us at support@gogopiggy.com

Ensure you're signed in to your Apple ID or Google account on your device. For Apple Sign In, make sure you're signed in to iCloud in Settings. If you continue to have issues, try signing in with email instead or contact support.